Breakdowns can occur at any time and when they do, drivers need dependable support they can trust. That’s why Platinum Truck & Trailer Repair offers 24-Hour Roadside Service to assist fleets in resolving issues with trucks and trailers that occur outside of our shop. This helps to keep your fleet safe and running efficiently. Platinum has the capability of sending out service technicians using our mobile service units to respond to a variety of breakdowns, including but limited to; mechanical concerns, wheel related problems, lighting concerns and/or other operational issues which may cause an inability for the truck or trailer to continue on its route.
While dispatching, we will clearly communicate with both the driver and the fleet manager to establish the most efficient way to resolve the problem and get it done in a timely manner. The goal is to keep both the driver and the fleet manager informed throughout the repair process. We share clear instructions and information so that they can make confident decisions regarding their vehicle before making any additional repairs.
Platinum is also committed to helping fleet owners and operators maintain their scheduling integrity by providing a reliable source of assistance during those times when unexpected incidents occur. By having Platinum assist you in managing these types of incidents, whether it is through providing service at the site of the breakdown or directing the vehicle to a repair facility, you will find the professionalism and care that you expect.
Roadside Issues We Handle
Why Fleets Trust Our Roadside Unit
Platinum provides certified fleet repair, maintenance and 24/7 emergency roadside support to customers in Canada, USA and Mexico through modern facilities, state-of-the-art diagnostic equipment and a team that is focused on customer safety, quality and reliability.
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